Some good ideas in here that could help.
Opinions from me, some will echo what others have said.
Im brand new to the game with 9.2 hours in as I type this. I have a lot to learn but I can say this from exactly that standpoint, a noob who knows nothing (isn't that what you want? New players and retention?)
#1 thing for me are game modes and maps. There is nowhere nearly enough. I rate this game as great to amazing but that is the biggest disappointment. You need more game modes and maps. I love the unique game modes that we do have but what about Demolition? What about Bomb Squad or simply elimination? Freeing hostages maybe? There are Many more modes you could add to this game.
I can see others getting bored quickly with what we have. Not to mention a $30 price tag is borderline ridiculous for the lack of content this game has. Yes, it is a great game but I'm pretty sure you could play everything the game has to offer in that 2 hour window and refund. I almost did myself but the game is fun so whatever.
$30 will keep people away period. Don't make it expensive AND have a lack of content.
#2 For me is a couple of things consolidated, Competitive play and general confusion.
In another thread someone mentioned this and I agreed. Coming into this game there are many things that leave you thinking wtf? What is this? What do I do? Add some hints to your loading screen maybe.
Regarding competitive play. This is a big one for me and may be a drawn out reply so I apologize in advance.
I see many games ending with a tie score. I think the winner is decided by points?
Obviously I can't decide what you should do with your game but I think this is a very bad choice. I understand some game modes may take a very long time but there has to be a better way around this.
Another thing is the Competitive lobby/matchmaking system that this game has.
Ive tried to join the competitive room a few times with no success. Add this to the general confusion section. What am I missing here?
My background starts with a very competitive old school game that some of you would probably laugh at (Socom) but that game was as competitive as a game can possibly get and they had a Lobby System. I just can't see any game being competitive with a matchmaker system. It's not possible to truly have a #1 best team.
Esports is esports but when is the last time a #1 conference team in the NFL played a completely random team for the super bowl trophy? Never.
I'm not sure how to get in a competitive game here or get a party going and I feel whatever system is in place needs to be a bit more user friendly.
For now, with such low hours that is all. I really do find this game very good but it needs a few more things.