connection to server?

I've been playing the game for around 3 days now which it has ran smoothly however it just stopped working all around with the server giving out on me and disconnecting along with packet loss. I've reinstalled the game several times and verified the game files over and over again but I can't seem to find the problem. It's not to due with my connection because my computer runs other games similar to this one quite well with no lag or anything like that.
98eef9d8-78ab-45d2-8f03-734027eb4aa9-unknown issue.png

I had a similar problem with the game, only after the wizard looked and removed the malware. Everything worked. Alternatively, check your computer!

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