Elevator door problem

The door of the first elevator that one has to take in zone 3 is blocked which keeps me from progressing in the games

thank you in advance

I am having the same problem. The elevator door is slightly opened and it says that it is on my floor. I cannot progress anymore. Please respond or fix this issue, it is my first play through and it's sad because I was really enjoying my time with this game.

Hi, are you stuck in the abandoned labs?

A screenshot would be very helpful as well. Thanks!