Hard crash once I enter the OPS of the nucleus map.

After about 10 seconds of being in the OPS center on the moving elevator in "the nucleus" map my game makes a bzzzz and the Xbox one x hard crashes. I do not get an error message either. I have had to avoid it at all costs and it makes the game very challenging as you can imagine. Should I uninstall and reinstall or would that be a waste of time?