Cannot Select Male Security

I cannot select the male security to customize or to be in game. When I choose male it only takes the headwrap off of the femal character. When I try and change the face it only lets me choose the three women characters. I have seen some people with these issues but have seen no answers.

This becomes frustrating because I have unlocked gear for the male character and cannot access it.

have the same issue. reinstalling doesnt even fix it for me