Yesterday I tried editing my character, the facial features. After I changed the head, all of my already bought equipment disappeared. I had several camos, some different headgear, gloves, and blouses for Security Forces. At first, I could regain the already equipment my character was already wearing, but not the equipment that wasn't worn, by restarting my game. Now, it seems that it is gone permanently. This error only occurred AFTER changing the head of my Security Forces character, more specifically from "Haval" to "Matt." This is a frustrating error, as now one would have to level up again to regain the gear they had already earned. I pre-ordered this game and played the Beta before the new release of the Open Beta, if that has any relevance to the error occurring.