I'm tired of the devs' response whenever microtransactions brought up being, "We're thinking about it."
Just tell us upfront whether you're planning to charge money for cosmetics. I'm going to be extremely pissed off if several months down the line, microtransactions suddenly get dropped on us out of nowhere. And of course by then, nobody will be able to refund and the devs won't feel any consequences for f*cking over their fans. I already had that happen to me in Killing Floor 2.
I'm completely, 100%, vehemently against the idea of microtransactions in a buy2play game. It's disgusting and wrong that this ever became common practice, let alone accepted. I put money down on Sandstorm for the promise that I wouldn't have pieces of the game parceled out as in-game purchases. Your players have already told you in both the closed alpha and first beta that cosmetics were too grindy to unlock. Yet your response is to increase that grind...
It smells very fishy.