error sharing map

my sister is trying to publish a map and gets a 401 error trying to share the Map.

Anyone know why this is happening or how to get around int?

I don't know anything about that, but perhaps you should provide details on which steps you have performed and at which step this failure occurred, so that others are more inclined to help.

the build went fine, and i logged in with credentials, it simply failed with 401 error...